Virtual Therapy & Telehealth Services

Research consistently shows that virtual therapy is just as effective as traditional in-person therapy for most mental health concerns. Studies comparing outcomes between telehealth and face-to-face sessions demonstrate comparable client satisfaction, therapeutic alliance, and symptom improvement. Some clients actually find it easier to open up from the comfort of their own space, enhancing the therapeutic process. The most important factor in therapy success is the relationship between you and your therapist, which can be developed just as meaningfully online.

You'll need a device with a camera and microphone (smartphone, tablet, laptop, or desktop computer), a stable internet connection, and a private, quiet space for your sessions. I use a secure, HIPAA-compliant platform that works through most web browsers, so no special software installation is typically required. Before your first session, I'll provide simple instructions for accessing our virtual meeting room, and we can do a brief technology check during your initial consultation.

Protecting your confidentiality is my top priority. I use only HIPAA-compliant, encrypted telehealth platforms specifically designed for healthcare providers. All sessions and communications are protected with the same legal and ethical confidentiality standards as in-person therapy. I recommend finding a private space for your sessions where you won't be overheard and using a private network rather than public Wi-Fi. Some clients use headphones and white noise machines outside their door for added privacy.

Yes, I accept several major insurance plans for telehealth therapy sessions, including:

• Aetna

• BlueCross and BlueShield

• Cigna and Evernorth

• Optum

• UnitedHealthcare UHC | UBH

Many insurance companies now provide excellent coverage for telehealth therapy sessions, especially since the pandemic expanded virtual care options. I also offer private pay options for those who prefer not to use insurance. For clients with out-of-network benefits, I provide superbills that you can submit to your insurance company for potential reimbursement. I recommend contacting me directly to verify your specific coverage for telehealth mental health services, as some plans may have different requirements for virtual versus in-person sessions.

Technical issues occasionally happen, but they rarely prevent us from continuing therapy. Before beginning telehealth services, we'll establish a backup plan—typically a phone call—to use if video connection issues occur. If we lose connection, I'll attempt to reconnect to our session, and if that's not possible, I'll contact you via our agreed backup method. Any significant time lost due to technical problems will be made up either by extending the current session (if possible) or adjusting the following session.

As a Licensed Clinical Professional Counselor (LCPC) in Illinois, I can provide telehealth services to clients physically located within Illinois at the time of their session, regardless of their permanent address. If you're traveling temporarily outside of Illinois, we may need to adjust scheduling accordingly. Licensing regulations regarding interstate practice continue to evolve, so please discuss your specific situation with me if you plan to relocate or travel extensively.